The Case for Balanced Leadership (and Why It Matters Now)
Something is missing from the top of most organisations. Not talent. Not ambition. Not even good intentions. What's missing.
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There is a question I have been sitting with for years. I first asked it when I was building WOW Coaching, trying to figure out what kind of organisation I actually wanted to create. It goes like this:
If women had invented business, how would we run it? What would the structures look like? What would we measure? What would the culture feel like?
I want to be clear: this isn't a question about replacing one kind of leadership with another. It isn't a feminist manifesto. It's a design question. And I think it's one of the most useful questions any leader, man or woman, can ask right now.
Because the honest answer is: we don't know. And that not-knowing is exactly the point.
There's a phrase I've quoted often over the years. If we always do what we've always done, we will always get what we've always got.
It sounds obvious. Most people nod when they hear it. And then they go back to doing what they've always done.
Organisations talk constantly about transformation. They invest in leadership development, diversity initiatives, culture programmes. They mean it. Many of them work hard at it. And yet the fundamental architecture of how most organisations are run, what gets rewarded, what gets measured, what gets called leadership, has changed remarkably little.
We are trying to solve a 21st century problem with a 20th century blueprint.
Resilient leadership, real resilient leadership, doesn't just absorb pressure. It questions the conditions that created the pressure in the first place.
When I started WOW Coaching six years ago, I faced a decision that felt small at the time but has shaped everything since.
Every marketing advisor told me the same thing: press on the pain points. Find where your audience hurts and speak directly to that. It's conventional wisdom. It works.
But I was building a coaching community for women who are already strong. Women who don't need to be reminded of their struggles. Women who are more than capable. And something in me resisted the idea of building a business on the back of their insecurities.
So I made a different choice. I decided to market from strength, not fear. From hope, not pain. I asked myself: if I genuinely believed in these women, what would that look like in practice?
That question, in its own small way, was me asking: what if we built this differently?
Six years later, WOW has more than 300 women in our community. We haven't made millions. But we have built something real, with exactly the right women, and I can look all of them in the eye. That matters to me more than the alternative would have.
I tell that story because it illustrates something I believe deeply. You cannot build what you cannot see. And most of us have been so thoroughly immersed in existing models of leadership that we struggle to imagine genuinely different ones.
This is where imagination becomes a leadership competency. Not imagination in the soft, abstract sense. Imagination as a practical skill. The capacity to look at what exists and ask whether it has to be this way.
Curiosity is part of it. So is the willingness to feel uncomfortable when the answer turns out to be no.
I have coached hundreds of senior leaders across industries and continents over 30 years. One pattern I see again and again is this: the most resilient leaders are not the ones who have all the answers. They're the ones who stay curious long enough to find better questions.
The women, and men, who are changing things in their organisations right now are not necessarily the most experienced or the most technically skilled. They are the ones willing to question assumptions that everyone else has stopped noticing.
That takes imagination. It takes courage. And it takes the kind of resilience that isn't just about surviving difficulty, but about staying committed to something different when everything around you is pulling toward the familiar.
Here is where I want to be direct, because this is the part most leadership writing skips over.
Individual change is not enough.
You can coach every woman in your organisation to lead with more confidence and more authenticity. You can run workshops on psychological safety. You can talk about vulnerability and empathy until the words lose their meaning. And if the systems, the structures, the promotion criteria, the meeting cultures, the ways decisions actually get made, remain unchanged, the people will eventually adapt back to fit the environment.
Systemic change is not optional. It is the work.
That means men have a role here that goes beyond being supportive bystanders. It means both men and women need to genuinely examine what they value in a leader, and whether those values have been shaped more by habit than by evidence. It means organisations need to ask hard questions about what they reward and what they quietly punish.
The feminine qualities I'm talking about, care for people, comfort with uncertainty, the ability to hold complexity, the willingness to prioritise long-term human wellbeing alongside short-term performance, these are not soft. They are sophisticated. And they are systematically underrepresented in the rooms where the biggest decisions get made.
Resilience is often described as bouncing back. I'd like to propose a more demanding definition.
Resilient leadership means staying committed to a different way of leading when the organisation is not yet built for it. It means letting your values show in decisions, not just in conversations. It means standing firm when the culture around you treats care as weakness and certainty as strength.
This is hard. It requires people, men and women alike, to lead in ways that may not immediately be recognised or rewarded. It requires a certain willingness to go first.
But the alternative is to keep producing the same outcomes and wondering why things aren't changing.
I started WOW because I believed something was missing from the leadership conversation. Not that one style of leadership should replace another, but that we were, and still are, running organisations on a partial picture of what leadership can be.
The question I asked myself six years ago is still worth asking. If we were designing this from scratch, knowing what we know now, would we build it this way?
Most honest answers are no.
Which means the work of resilient leadership begins not with a strategy, but with the willingness to sit with that question long enough to hear what it's really asking.
The next post in this series looks at what gets in the way of women stepping fully into senior leadership, and why the barriers are rarely the ones we expect.
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More reflections from the WOW pack on leadership, sisterhood and the strategic pause.
Something is missing from the top of most organisations. Not talent. Not ambition. Not even good intentions. What's missing.
Read the story →People often ask me why I started WOW. The answer depends on how much time we have. The short version is that I wanted to.
Read the story →For much of my career, I believed success was largely an individual pursuit. Work hard. Be competent. Deliver results. Keep.
Read the story →One honest orientation call. No pitch, no pressure, just a real conversation about what you're carrying.